Customer Service

Resources are available to help you manage your annuity contract or make a claim. Whether you need help filing a claim, or making a change to your policy such as naming a new beneficiary, you’ll find what you need in Claims Forms and Service Form sections.

To contact an Athene Annuity associate, please contact 1.855.4ATHENE.

Our hours are:
Monday-Thursday 8.00AM – 6PM ET
Friday 8.00AM – 5PM ET.

Our address is:
Athene Annuity & Life Assurance Company
2000 Wade Hampton Blvd
Greenville, SC  29615